Assessment of Level of Job Satisfaction And The Associated Factors Among Nurses In Uganda, A Case Of Nurses At Mulago National Referral Hospital (Mnrh), Uganda
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Date
2024-07-24
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King Ceasor University, Institutional Repository
Abstract
Job satisfaction among nurses is known to be a crucial element in ensuring quality patient care and staff retention. The term generally refers to the degree to which people feel about their job and the different aspects of the job, which results from a combination of factors that are known to be both extrinsic and intrinsic. The overall aim of the study was ‘to assess the level of job satisfaction and the associated factors among Nurses in Mulago National Referral Hospital’. The study employed a quantitative survey method for investigation with a sample size identified using a combination of purposive and convenience sampling methods. Data were collected using a self-filled questionnaire. The study was guided and analyzed based on Herzberg’s two-factor conceptual framework that divides relevant factors into satisfaction and dissatisfaction factors. Satisfaction factors (also called satisfier, intrinsic, or motivator factors) make people satisfied and motivated include Achievement, Recognition, Work itself, Responsibility, Advancement, and Growth’; and dissatisfaction factors (also called hygiene or extrinsic factors) include Working
conditions, Co-worker relations, and rules, Salary, Company policies, Supervision, Interpersonal relations, Status, and Job security. The study findings indicated a satisfactory level of job satisfaction among Nurses in Mulago National Referral Hospital with predictive variables of sex, marital status, working hours, and working conditions as significantly associated with overall job satisfaction. The author recommends the development of policy guidelines to facilitate a reward system; prioritization of conducive working conditions; and upscaling of research on job
satisfaction targeting both private and public health facilities at national and regional levels including training institutions for a sustainable bridge to job satisfaction levels.
Keywords: Job Satisfaction; Nurses Intrinsic and Extrinsic Factors;
Description
Mulago National Referral Hospital, Uganda.